ARMS Software International Helpdesk

General 19

• How to manually backup database
• Setup Membership Redemption to use ARMS Voucher
• Data Migration Import Format
• How To Conduct Stock Take
• How to change member point ratio

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Counter 37

• How to scan Item with MPrice in ARMS® POS
• Install ARMS® POS in UBUNTU 8
• Install ARMS® POS Beta in UBUNTU 8
• How to export Sales Order in ARMS® POS
• How to update ARMS® POS BETA version in UBUNTU 8

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Hardware 3

• ARMS Server Port Forward Rules
• How to do connection between Bizerba weight scale machine and counter
• Setup Castle MP200 Credit Card Terminal with ARMS® POS (RHB Bank)

Barcoder Program 3

• How to print Consignment Item Barcode
• Barcode Unit / Price Code Format
• Enabling Art No. To Be Used As The Barcode Option At The Counter

Membership 2

• Setup Membership Redemption to use ARMS Voucher
• How To Edit Membership Card Number's

Installation Guides 5

• Setup Guide for ARMS F&B
• How to add mobile terminal (step by step guide)
• How to delete ARMS F&B by using iTunes
• How to Install ARMS F&B by using iTunes
• How to add Mobile Ordering Terminal

Backup and Restore 11

• How to Update ARMS F&B to the latest version
• How to backup and upload to DropBox / Restore database from DropBox
• How to change Apple ID that are link with the Arms F&B
• How to transfer ARMS F&B from old iPad to new iPad
• How to repair a corrupted database file

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General 27

• How to Upgrade ARMS F&B to the Full Version
• How to change Arms F&B System Language to other language
• How to use add-ons
• Could a comprehensive stocktaking system be added and fully integrated?
• App crash on start/launch

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Printer 10

• How set Kitchen Buzzer with ARMS Printer (ARMS-80 IV)
• How to troubleshoot printing delay problem.
• How to change ARMS Printer IP Address
• Is there any way that more printer models can be made possible driver wise?
• Sample Receipt

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Cloud 3

• How do I renew my ARMS F&B Cloud subscription?
• How do I setup Custom Report on my Cloud?
• How to Setup ARMS F&B Cloud Service

GST 5

• How to switch to Tax Inclusive and Tax Exclusive on Settings?
• How we calculate the tax value on GST Edition
• Where to get data needed for manually GST Submission
• Why is the total tax amount slightly different than the total sales divided by 1.06
• How to setup Tax Inclusive Items

Others 4

• Why my Mobile Terminal couldn't connect?
• How to perform PING Test (Mac and Windows)
• Crash Log submission
• Sign up for the BETA testing

SST 1

• ARMS F&B SST Rate Amendment - Applicable 1st September 2018

General 15

• Install Thermal Printer ( ARMS 80IV ) windows edition
• Create ARMS® LITE Slave Counter
• Create ARMS® LITE Master Counter
• UBUNTU OS Corrupted (Busybox)
• Convert Multiple Counter V1 to Multiple Counter V2

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Others 5

• How to fix Full Tax Invoice couldn't print properly
• ARMS LITE folder access denied when setup Master Counter
• Could a comprehensive stocktaking system be added and fully integrated?
• Upgrade / Update Guide ARMS LITE (GST version or update new version)
• How to connect ARMS LITE with different PC

General 5

• Desktop PC Specification & Operating System for ARMS Desktop Application
• Manually setup network connections & DNS via terminal (UBUNTU 11)
• Manually setup network connections & DNS via terminal(UBUNTU 10)
• How to prevent printer offline in windows os
• Hardware supported by ARMS System

Customer Display 3

• Customer Display Display Command (Only suitable for ARMS® POS & ARMS® LITE)
• How to update Tysso Customer Display (Model VFD-850-A)
• Set VFD-850-A config with ESC/POS mode

Barcoder Printer 2

• How to load ASIAN font into Godex EZ110 Plus/ G500/ G500-U Barcoder Printer
• How to load ASIAN font into TSC TTP-244 Pro/Plus Barcoder Printer

Receipt Printer 4

• EPSON Printer TM-T82 Offline
• Receipt Printer Printer Command (Only suitable for ARMS® POS & ARMS® LITE)
• Setup Network printer in Windows using Printer Driver
• ARMS -80IV fail to print simplified Chinese character

Touch Screen 1

• Calibration ARMS Touch Screen Monitor (Model ARMS TOUCH SCREEN MONITOR 2015 )

POS Counter 1

• What are the requirements for a client side POS Counter

Printer 2

• Install Samsung Printer Driver (M2020) Ubuntu
• Install HP Printer driver in ubuntu

Portable Data Collector (PDA) 1

• Argox PT-90 Barcode Scanner scan and enter settings

Touchscreen Monitor 1

• How to fixed monitor screen resolution error

General 7

• User Guide of Custom Accounting Export
• Import data in Inter Application (IA)
• Import data into Sage 50 Accounting Software
• Import data into MR Accounting
• Import data into SQL Accounting Software

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