Step 1: Login to the Backend.


Step 2: Navigate to the POS Settings Option via Front End > Settings > POS Settings.




Step 3: If accessing POS Settings from HQ, select the relevant Branch from the dropdown menu. If from Branch then skip this step and proceed with Step 4.





Step 4: Select "Yes" on the “Allow Sales Order” option.




Step 5: Once confirmed, click on the “Save” button at the bottom of the page.  After 10- 15 min, please restart ARMS® POS Counter.



Step 6: Click on the "Sales Order" button or press Ctrl + Shift  + F5 from the Keyboard.




Step 7: Enter the Sales Order Document Number in the "Order No" field. Once Confirm, click on "F1 - Search" button or the F1 key on the keyboard.




Step 8: You can select to make the payment or unlock the Sales Order.




Please Take Note:

  1. Payment Function
    The default payment type is Cash
    Use “Discount” payment (Ctrl + F6), Sales Order total discount will replace.

  2. Unlock Function
    The System gets approval from the user with the privilege "POS_UNLOCK_SALES_ORDER"
    Unlock Sales Order means items' selling price will reset can get the latest discount price (For Example: Promotion), and the cashier can delete items, discount items, and scan items as a normal transaction

  3. The counter only can export Sales Order in the same branch.

  4. Once the Sales Order document has been used, the Sales Order will not be available to be used for Credit Sales DO.

  5. The Counter that exports the Sales Order must be online. If the Counter is in offline status, it will not be able to search for Sales Order.