If you see an error message when confirming a document (like PO, GRN, GRA, etc.), please check the Approval Flow.



Step 1: Login to HQ and navigate to  Administrator > Approval Flow




Step 2: Filter by Flow Type, Branch, and Department to check if an Approval Flow has been created for the module (like PO, GRN, GRA, etc.) under the selected Branch and Department.




Step 3: If there is no Approval Flow for the Branch and Department, create one. If it already exists, make sure it is activated.

Example: If no Approval Flow exists for the selected branch and department, you need to create one.




Example: If an Approval Flow already exists, make sure it is activated.