* This Initial Setup Method is only available in Version Live 192 and Beta 311.

** The ARMS® POS In-App Clocking System cannot function when the PC is in Sleep Mode. Please disable the PC Sleep Mode feature.


Step 1: Run the Initial Setup Program. Note that the Windows Installer will auto-run the Initial Setup Program after install ARMS® POS.

  • Windows OS: Double-Click on the "initial_setup.bat" file from the ARMS POS Folder.
  • UBUNTU: Open the Terminal and type the command “cd opt/POS; bash initial_setup.sh” and paste it into the Terminal and press "Enter". 



Step 2: Login into the Initial Setup Program.




Step 3: Fill in the "POS Image Server" field with the required IP Address / URL and press "Enter". Note that the POS Image Server is the User link to access the Backend Module.

Step 4: Fill in the required information in the "HQ Server" fields.

Step 5: Once complete, click on the "Next" button.




Step 6:  Fill in the "Sync Server (Masterfile)" fields with the required information.

Step 7: Once complete, click on the "Next" button




Step 8: Fill in the "Sync Server (Sales)" fields with the required information.

Step 9: Once complete, click on the "Next" button.







Step 10: Select the required Branch Code and Counter Name from the drop-down menus. Click on the "Setup" button once completed.




Step 12: Wait for Installation to complete. If the installation is successful, the System will display a message as per below:



** IMPORTANT:

  1. Please contact the ARMS Implementation Team for any Server / Sync Server Database Information or any Username and Password prompts.
  2. The Sync Server (Masterfile) and Sync Server (Sales) fields are not a compulsory customer requirement, and can be skipped. To skip, untick the checkbox and click on the "Next" button.
  3. An exclamation mark (!) will be displayed beside the text box if the System fails to connect to the Server. Reasons the System may fail to connect to the Server include:
  • Counter Network Is Down
  • Server Connectivity Is Down
  • Incorrect Values Entered


If the below Error Message is encountered, navigate to Counter Setup, via Front End > Settings > Counter Setup, and click on the "Reset Counter Status". Note that the User Privilege [COUNTER_ALLOW_UNSET_STATUS] is required.